Transportation Department Announces Partnership With States

Photo by Ross Parmly on Unsplash

( – On Tuesday, April 16, the Transportation Department announced that it would be working closely with 15 states to probe airline companies and help keep passengers safe.

This new partnership aims to give the Biden administration the ability to focus on misconduct cases if the state attorneys general end up determining that ticket agents or airlines have been using “deceptive” or other unfair practices. In cases where an airline is believed to be violating the law, a state attorney will be given the option of referring the case to the Department of Transportation, which will in turn handle enforcement. The partnership will give participating states access to a federal complaint database which will be used to preserve airline compliance. 

The Hill reported that in a statement, Transportation Secretary Pete Buttigieg stated that they were very serious about protecting passengers and that the Airline Passenger Protection Partnership was going to be an important step in their ability to ensure that. 

Colorado Attorney General Phil Weiser (D), who was also in attendance during the announcement event at Denver International Airport, said that this is a bipartisan effort to help protect all of the passengers and ensure that they receive all of the benefits that they have paid for when they are flying. He added that by working together, they would be helping better the travel experience for all passengers while ensuring accountability for ticket agents and airlines that might attempt to harm consumers. 

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